Contractor Information
After any disaster, communities are often flooded with contractors, not all of whom are honest. Although any contractor wishing to perform a job in Rowlett must register with the City, and carry proof of this registration at all times in the form of a receipt they receive (click on the link below to view a sample receipt). it is still incumbent upon the homeowner to thoroughly vet their contractor.


Disaster Contracting Flyer from the State of Texas
Sample Contractor Registration Receipt from the City of Rowlett
A list of contractors currently registered to perform work in the City of Rowlett is available here.

Post Disaster Contractor Practices
When recovering from a disaster reputable contractors are an important part of recovery efforts. However, citizens need to be aware of and prepared to protect themselves from attempts at fraud and deception by a relatively small number of disreputable companies. In 2011 the Texas Legislature amended the Business and Commerce Code to add additional protection for citizens when dealing with contactors following a Disaster. As a result, Chapter 58 was created under Title 4 of the Business and Commerce Code. Entitled ‘Disaster Remediation Contracts’, Chapter 58 specifies that a contractor cannot require a full or partial payment before work begins; this includes contractors who ask for cash up front. Chapter 58 also says this provision does not apply to a disaster remediation contractor that has a physical business address located in the county of the affected property or in an adjacent county for at least a year preceding the date of the contract. This is to allow residents who know a contractor to be reputable and reliable to go ahead and contract services quickly. Otherwise, contractors also may not require that the amount of any partial payment under the contract exceed an amount reasonably proportionate to the work performed, including any materials delivered.

In an effort to aid in contractor registration and permit issuance, City of Rowlett Development Services, located at 3901 Main Street, will be open extended hours on Thursday, December 31 from 7 a.m.- 5 p.m. We will also be open on Friday, January 1 from 7 a.m. - noon and Saturday, January 2 from 7 a.m. - noon. We will have an inspector on hand to perform emergency gas and electric inspection during those times as well. Beginning Monday, January 4 we will open at 7 a.m. for as long as needed.

At this time, the City of Rowlett will only be issuing solicitor and contractor permits to DFW-based companies. The Rowlett Police Department has been working closely with the Texas Department of Insurance, as well as the National Insurance Crime Bureau to help safeguard our citizens.

Contractors-get info and register here.

I NEED HELP

Here are some general assistance guidelines if you are seeking assistance due to the Rowlett Tornado of December 26, 2015:

  • Contact your insurance agent and ask what resources are available based on your policy
  • Register with Case Management for some short term, and most long term needs.  
Catholic Charities and St. Vincent de Paul
469-607-0909
 
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